#外部連携 articles
2 articles
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Claude Code
Claude and ServiceNow Integration | MCP Connection Guide and ITSM Automation
A guide to connecting Claude directly to ServiceNow via MCP. Covers the background of Anthropic's partnership making Claude the default model for Build Agent, native MCP in the Zurich release, connection steps using claude mcp add, automation for incidents, changes, and CMDB, and security considerations for protecting PII.
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Claude Code
Claude and Salesforce Integration | Official Hosted MCP Connection Guide
A comprehensive guide to the latest methods for connecting Claude to Salesforce. With the Salesforce Hosted MCP Server that went GA at TDX 2026, your own Salesforce org becomes an MCP server, enabling SOQL queries and record lookups directly from claude.ai / Claude Desktop via a browser. Covers setup steps for external client apps and OAuth, when to use the local @salesforce/mcp vs. Hosted MCP, and tips for safe read-only operation.